Finale Shoes sells shoes online and in their store in Corbridge. They approached us to look at making some improvements to their Shopify website.

We benchmarked the website with Google’s PageSpeed Insights tool, to establish how they currently scored for Performance, Web Accessibility, Best Practices and SEO.

From the report we collated some quick-win improvements we could make and Finale had some changes as well. We were able to do this in a short amount of time but see some great wins on the scores.

This testimony was courtesy of Clutch.io who took an independent review from Finale Shoes about our work with them.

Client Feedback

The client was delighted with Caroline for updating the website successfully. The team executed a smooth workflow through open and effective communication. Their development skills stood out in the partnership.

Background

Please describe your company and your position there.

I am the director of a shoe shop

Opportunity or Challenge

For what projects/services did your company hire them, and what were your goals?

We needed our website to have some updates to make it more user friendly.

Solution

How did you select them and what were the deciding factors?

I have worked with Caroline previously and I am aware she has good knowledge of the Shopify system that we use.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our objectives were discussed and a list of updates created, Caroline then implemented these and let me view them and discuss them before making the final changes.

How many people from the team worked with you, and what were their positions?

1 – Caroline

Results and Feedback

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am happy with the work that has been completed.

Describe their project management style, including communication tools and timeliness.

We communicated by email and telephone, which was fine and effective.

What did you find most impressive or unique about this company?

Shopify knowledge

Are there any areas for improvement or something they could have done differently?

No

Overall Score
5.0

Scheduling	Cost
5.0	5.0
ON TIME / DEADLINES	VALUE / WITHIN ESTIMATES

Quality	NPS
5.0	5.0
SERVICE & DELIVERABLES	WILLING TO REFER

“We communicated by email and telephone, which was fine and effective.”

Faye Clark, Finale Shoes